The Expectations Monitor
The perfect tool to stay ahead!
The Expectations Monitor enables you to identify your customers’ expectations. With this user-friendly digital tool, you ask them just one question: what does the customer expect from your relationship? No endless input fields, no asking them what you already know. The valuable qualitative information this generates forms the basis for a thorough analysis and a concrete step-by-step plan. Expectations will help you with that.
As you choose which customers you invite to participate, you can adopt a targeted approach. Your customers will appreciate the personal approach of using the Expectations Monitor, as the extremely high response rate of 65-75% reflects. This is much higher than for a customer satisfaction survey.
New opportunities with the Expectations Monitor
What others say about Expectations
"Thanks to Expectations we are well on our way to reaching premium-brand level"
Want to start using the Expectations Monitor?
Request a demo without obligation
If you fill in this form, providing your details, we will contact you to arrange an obligation-free demonstration of the Expectations Monitor. Prefer to contact Mike directly?
Mike van Beek
+31(0)6 538 69 820
mvb@expectations.nl
Mike van Beek