The Expectations Monitor
The perfect tool to stay ahead!
The Expectations Monitor enables you to identify your customers’ expectations. With this user-friendly digital tool, you ask them just one question: what does the customer expect from your relationship? No endless input fields, no asking them what you already know. The valuable qualitative information this generates forms the basis for a thorough analysis and a concrete step-by-step plan. Expectations will help you with that.
As you choose which customers you invite to participate, you can adopt a targeted approach. Your customers will appreciate the personal approach of using the Expectations Monitor, as the extremely high response rate of 65-75% reflects. This is much higher than for a customer satisfaction survey.
New opportunities with the Expectations Monitor
What others say about Expectations
"Thanks to Expectations we are better able to meet customer expectations. Expectations helps improve our customer satisfaction."
Want to start using the Expectations Monitor?
Request a demo without obligation
If you fill in this form, providing your details, we will contact you to arrange an obligation-free demonstration of the Expectations Monitor. Prefer to contact Mike directly?
Mike van Beek
+31(0)6 538 69 820
mvb@expectations.nl
Mike van Beek